← Back to Recovery Agent

Support

We're here to help you on your recovery journey.

Recovery Agent is built with complete anonymity. We never ask for personal information and have no access to your data. Your recovery is your business.

Contact Us

For questions, feedback, or technical issues:

We typically respond within 24-48 hours.

Frequently Asked Questions

Is Recovery Agent really anonymous?

Yes. We create no user accounts, collect no personal information, and store no data on our servers. Everything -- your sobriety date, mood entries, conversations, and wellness data -- is stored locally on your device only.

How do I reset my sobriety date?

You can reset your sobriety date from the app's home screen. Tap on your sobriety date or the settings icon, then select the option to update your start date. Your previous tracking data will be replaced with the new date.

What happens if I delete the app?

Since all data is stored on your device, deleting the app will permanently remove all your data, including your sobriety date, conversation history, and wellness tracking. This data cannot be recovered.

What is Recovery Agent Plus?

Recovery Agent Plus is our premium subscription that unlocks unlimited Recovery Agent conversations and voice input/output features. You can subscribe monthly ($6.99/mo) or annually ($49.99/yr). Free users get up to 5 Recovery Agent messages per day.

How do I manage or cancel my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play Store (Android). To cancel, go to your device's subscription settings. You will continue to have access until the end of your current billing period.

Is the Recovery Agent a therapist or counselor?

No. The Recovery Agent is designed to provide supportive conversation and encouragement, but it is not a licensed therapist, counselor, psychologist, or medical professional. It should not replace professional treatment or medical care.

Can I transfer my data to a new phone?

Since Recovery Agent stores data locally on your device, your data may transfer automatically when you restore from a device backup (such as iCloud or Google backup). However, we cannot guarantee data transfer between devices.

The app is not working properly. What should I do?

Try closing and reopening the app, or restarting your device. If the issue persists, make sure you're running the latest version from the App Store or Google Play. If you still need help, contact us at info@gtanow.net with a description of the issue.

Crisis Resources

If you are in immediate danger or experiencing a medical emergency, please call 911 or your local emergency services.